Automated Devices in Taiwan’s Telemedicine Industry

Abstract

Telemedicine generally refers to the application of media technology to overcome temporal and spatial limitations in the provision of interactive professional medical consultation and advisory services, allowing doctors to provide a full range of medical care to patients in remote areas via video conferences and tele-consultation. It also allows healthcare workers in remote areas to access professional training opportunities without incurring the expense or inconvenience of travel. This study investigates and analyzes the automation of processes by which doctors diagnose and treat patients via telemedicine applications to point out the limitations of current telemedicine practices and to highlight the potential of automation to increase the overall quality of telemedicine services. In this AHP-based study, a survey of healthcare professionals regarding the need for telemedicine process automation respondents suggested that automation technology should focus on improving the transmission of medical information and the retrieval of medical information.